Dr. Jessica Kaiser Mendelsohn

Dr. Jessica Mendelsohn 

Dr. Mendelsohn grew up in Virginia Beach, Virginia. She completed her undergraduate studies at Virginia Tech (Go Hokies!) and attended Eastern Virginia Medical School in Norfolk, Virginia, where she earned her M.D.

Dr. Mendelsohn moved to Charlotte, NC to complete her residency in Family Medicine. Upon residency completion, she became Board Certified in Family Medicine and practiced full-time in Charlotte until 2014 . . .

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Kelsey Riggs, PA-C 

Kelsey Riggs, like Dr. Mendelsohn, grew up in Virginia Beach, Virginia. She completed her undergraduate studies at Virginia Tech (GO HOKIES!) and then moved to Raleigh for a postgraduate leadership development program. During that year, while working at Alliance Medical Ministry as the garden and wellness coordinator, Kelsey realized she had a passion for taking care of more than just plants and decided she would need to go back to school to enter the medical profession. Kelsey took night classes to become an EMT-B and was sold from there! 


Kelsey's eagerness for wellness was paired well with her Master's of Science in Public Health and she grew in knowledge of how to assess health from a community level. Kelsey then went straight into the Physician Assistant training and essentially lost touch with the world as she dove headfirst into medicine. She now has re-entered society as a PA-C and is beyond excited to begin practicing medicine at a clinic similar to where she gained experience for PA school as a medical assistant.


Kelsey's passions within medicine include preventative/upstream medicine, patient education, patient advocacy, and a whole-body (mind, body, spirit) approach to family medicine. Kelsey believes that being an individual's medical provider is a huge responsibility and privilege and hopes that as she begins providing care for this community that becomes evident.

Shannon Shipe, nurse practitioner

Shannon Shipe, FNP-BC 

Shannon is a Nurse Practitioner with over nine years of experience caring for patients in various areas that include urgent care, family practice, and wellness.


She earned her Bachelor of Science of Nursing degree at the University of West Virginia and her Masters as a Family Nurse Practitioner from the University of Pittsburgh. Her diverse background includes treating a range of concerns from aging skin to helping men and women balance their hormones with bio-identical hormone replacement therapy. She has spent the past four years working directly with hormone patients, offering comprehensive counseling and prescribing for BHRT (bio-identical hormone replacement therapy).


Shannon is also extremely passionate about aesthetics and believes both go hand and hand and loves helping patients regain their confidence and establish self-care practices through proper non-invasive aesthetic procedures like Botox and dermal fillers. 


Jessica Hale, LE 

Jessica has been working in the aesthetic industry for over two decades. She received her aesthetic education at the International School of Skincare in Atlanta, Georgia. She relocated to the Fort Mill area in 2009 where she owned and operated Peaceful Esthetics until 2019. 


Jessica continues to take advanced training with post-graduate courses and seminars to ensure that her clients are getting the latest in products and services. Her ongoing studies include; Laser technologies, advanced concepts in medical skincare, advanced treatments like RF Fractional Microneedling, and medical-grade peels for sun-damaged and aging skin, plus many more skin-related categories under supervision. 


Jessica combines her gentle touch with her clinical experience to provide an optimal experience for her clients. Her knowledge of skin and skincare is extensive. Schedule a Meet and Greet to discuss your next treatment plan.

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Helen Jefferson 

New South Family Medicine is pleased to introduce our primary care office manager, Helen Braithwait. She has over 30 years of medical experience and 10 years of working closely with Dr. Mendelsohn!


When the opportunity came to work with her again, Helen jumped on it! She is a strong believer in the importance of physician and patient relationships and personalized patient care, so the DPC model is what makes her absolutely adore her job.

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Joanne Pope 

Joanne Pope is our front desk coordinator and if you know her, you love her! With over 30 years of experience in the customer service industry, she really considers her role as a way of connecting with the Fort Mill community.


Originally from Canada, she moved to the area with her husband over 5 years ago. Joanne loves meeting new people and understands the importance of taking care of her health. When she’s not at work, Joanne enjoys yoga, spending time with her husband, and traveling. 


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"Dr. Mendelsohn and Helen at New South Family Medicine are amazing. The level of patient care is unmatched and I am thrilled with the expertise, attention, diligence, and communication received. I finally feel like I found a doctor who takes the time to understand whole health and is genuinely concerned about addressing any and all concerns at a root level. You won’t find this level of care anywhere else."

“Shannon is very down-to-earth and relatable. She is also very knowledgeable and thorough and takes her time!! She actually listens and understands! Shannon also makes you feel very comfortable talking about uncomfortable issues. I felt like I’ve known her my whole life. She’s the best."

"I have gone to Jessica for many years and would never think about trusting anyone else with my skin. She gives the most relaxing facials and is very thorough with her work. I always feel like a million bucks when I leave her room. Jessica is also wonderful to be around; she has great, calming energy."

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